Brainforge Chooses Polytomic for Reliable ETL and Reverse ETL at Scale

"With Polytomic, support is proactive and genuinely impressive. They've quickly become our go-to recommendation for clients who value reliability, scalability, and longevity in their data stack."

About Brainforge

Brainforge is a data analytics and AI consultancy known for solving complex engineering challenges with speed and precision. Founded by CEO Uttam Kumaran, Brainforge helps ambitious, high-growth companies move quickly from raw data to actionable insights. They help businesses boost revenue, save time, and make smarter decisions with Data and AI.

The Challenge

Brainforge engages with companies that are rapidly scaling and often transitioning from gut-driven decisions to data-driven strategies. These businesses frequently face challenges:

Fragmented data sources leading to inconsistent metrics
Inefficient, manual reporting workflows
Slow and unreliable data refreshes
Bottlenecks caused by legacy data sync tools

To solve these challenges, Brainforge needed a dependable partner that could handle complex ETL and Reverse ETL requirements, particularly as their client base expanded and the scale of data intensified.

Why Choose Polytomic?

Brainforge has implemented many ETL tools over the years, learning hard lessons about what breaks at scale. They used Fivetran, Census, and Estuary in the past but found issues with a lack of immediate support, meeting new integration requests, and user-interface issues.

After extensive market evaluation, Brainforge selected Polytomic for its client engagements due to several key factors:

Consolidated ETL and Reverse ETL: Using one platform for reliable ETL, Reverse ETL, and CDC streaming at scale reduced Brainforge’s need to use multiple vendors across many clients.
Exceptional customer support: Polytomic engineers’ responsive, knowledgeable support in Slack ensures Brainforge can rapidly address client needs without downtime or distractions to their engineering team.
New integration development: Polytomic's ability to quickly handle tricky legacy system integrations and new integration development made them a versatile choice for Brainforge’s diverse client portfolio.
Multi-tenant workspaces: Brainforge could spin up isolated workspaces for each client with a single Polytomic user account. With Fivetran, they had to create a different user account for every client, leading to major operational headaches.
Long-term reliability: Recognizing that ETL decisions are critical and long-term, Brainforge valued Polytomic’s commitment to sustained partnership and scalable solutions.

"Polytomic’s proof-of-concept approach and proactive support stood out immediately. We could confidently recommend them knowing they'd handle our clients' critical data flows seamlessly," explains Uttam.

Brainforge’s Results with Polytomic

Since partnering with Polytomic, Brainforge has seen major improvements in their client engagements:

Consolidated Error Monitoring and Operations: Brainforge enjoys the benefits of one platform for ETL and Reverse ETL across all of their clients, without separate logins.
Proactive and Responsive Support: Quick resolution of data sync challenges, typically within minutes, impresses new clients at onboarding and greatly reduces churn.
Seamless Scalability: Rapid and reliable development of new integrations and connectors ensures Brianforge never needs to turn away clients due to technical limitations.
Greater Client Satisfaction: Brainforge appreciates Polytomic's responsiveness and reliability, which supports the reputation they have with clients for speed and quality.

"Our clients appreciate that we’ve selected a tool their future data teams will thank us for," says Uttam.

Consultancies and companies aiming to ship exceptionally reliable data pipelines in minutes, not weeks, will find Polytomic to be an invaluable partner.

Ready to simplify your data syncs? Book a demo with Polytomic today.

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Watch our full interview with Uttam: Why Most Data Projects Fail And What We Do Differently