Polytomic Responsible Disclosure Policy

Security is a top priority for Polytomic, thus our security posture embraces working with skilled security researchers that identify weaknesses. If you believe you've found a security vulnerability in Polytomic’s service, please notify us. We will work with you to promptly address it.

Disclosure Policy

• If you believe you've discovered a potential vulnerability, please let us know by emailing us at security@polytomic.com. We will acknowledge your email within five business days.
• Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.
• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Polytomic service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

• Distributed Denial of Service (DDoS)
• Spamming
• Social engineering or phishing of Polytomic employees or contractors
• Any attacks against Polytomic’s physical property or data centers

Thank you for helping to keep Polytomic and our customers safe.

Changes

We may revise these guidelines from time to time. The most current version of the guidelines is available at https://www.polytomic.com/vulnerability-disclosure.

Contact

Polytomic is always open to feedback, questions, and suggestions. You can contact our Security team at security@polytomic.com.