Four writable objects
Users, organizations, tickets and Zendesk custom objects.
Sync MongoDB to Zendesk Support
Sync MongoDB to Zendesk Support with Polytomic and put what your collections know in front of the agent replying. An aggregation pipeline resolves plan, usage and renewal into one row, which is then written to users, organizations, tickets or a custom object.
Sync MongoDB to Zendesk Support with Polytomic
Pipelines resolve the context
One document per account, computed on the cluster.
Custom field values
Ticket and user fields, though not their definitions.
Or sync Zendesk Support to MongoDB
Polytomic is bi-directional by default, so you can move data the other way just as easily.
Trusted by businesses worldwide
Jonathan Krangel
VP Global Head of Revenue Operations
“Polytomic handles so many ETL and sync jobs at Cursor. They are a true partner to us.”
Step-by-step integration guide
Follow these simple steps to connect MongoDB with Zendesk Support in minutes
Connect MongoDB
Connect Zendesk Support
Create sync
Enable sync
1
Connect MongoDB in Polytomic
Connect MongoDB to Polytomic using an Atlas SRV string or explicit host details.
2
Connect Zendesk Support in Polytomic
Connect Zendesk Support to Polytomic with OAuth or an API token, plus your subdomain.
3
Create a sync between MongoDB and Zendesk Support
Sync data in either direction between MongoDB and Zendesk Support. Choose the source data and destination objects for the direction you need.
4
Map fields and enable the sync
Map the fields, choose the sync schedule and behavior, then save and enable the sync.
Frequently asked questions
Get answers to common questions about the integration process
The sync and ETL platform that does it all
Powerful data sync
Sync data in either direction between MongoDB and Zendesk Support.
Advanced analytics
Use both integrations' source and destination capabilities in one managed sync workflow.
Enterprise security
Enterprise encryption and security protocols ensure your data remains protected.
Easy setup
Get up and running in minutes with our step-by-step integration guide.
Ready to connect MongoDB with Zendesk Support?
Start syncing your data in minutes