Customer feedback notes
The raw feedback record, synced incrementally as new notes arrive.
Productboard
Polytomic connects Productboard to your data warehouse, databases, and SaaS tools for product management ETL and reverse ETL. Replicate features, notes, and components into your data warehouse and other systems, and push company and user context back so feedback carries revenue weight, without writing code.
Features and components
The roadmap hierarchy, so requests can be rolled up meaningfully.
Company context back in
Push revenue and plan onto companies so feedback can be weighted.
Example workflows
Weight feature requests by the revenue of the accounts asking
What you can sync
Move data between Productboard and your data warehouse, databases, and SaaS tools.
From Productboard
Features and components
Notes, synced incrementally
Companies
Users
To Productboard
Companies, with create, update, and upsert
Users, with create, update, and upsert
Revenue, plan, and segment fields for weighting
Alignment with CRM accounts from your data warehouse
How it works
Connect Productboard and sync in both directions. Pull features, notes, components, companies, and users into your data warehouse so feedback can be analyzed at scale, and push company and user records back so Productboard knows who is asking.
That second direction is what makes the first one useful. A feature request means something different from a ten thousand dollar account than from a million dollar one, and Productboard only knows the difference if your revenue data gets there.
- Connect Productboard with an access token
- Read features, notes, components, companies, and users
- Sync notes incrementally as new feedback arrives
- Write companies and users with create, update, and upsert
- Push revenue, plan, and segment context for weighting requests
- Monitor sync health, record volume, and failures from one interface
How to set up
Authentication is a Productboard access token. Once connected the feature, note, component, company, and user objects appear for selection, and companies and users become available as write destinations.
How to get connected
- 1In Productboard, generate an access token
- 2In Polytomic, navigate to Connections, then Add Connection, then Productboard
- 3Paste the token and test the connection
- 4For reads, select features, notes, components, companies, or users
- 5For writes, build a model and map it to companies or users
- 6Set a schedule and click Save
See the documentation for full setup details.
Frequently asked questions
Why teams choose Polytomic
No engineering required
Set up and manage syncs without writing code.
Flexible data modeling
Use SQL to define exactly what data gets synced.
Handles scale automatically
Supports large datasets with incremental syncs and bulk APIs.
Start syncing your data with Productboard in minutes
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