Engagement metrics included
Every suggestion syncs with vote counts, satisfaction scores, and revenue impact already attached.
UserVoice
Polytomic connects UserVoice to your data warehouse, databases, and SaaS tools for ETL and reverse ETL. Sync suggestions and engagement data out of UserVoice, or push new feedback in, without writing code.
API limits respected
UserVoice's request limits are respected automatically, with syncs backing off and retrying instead of failing.
Matched, not duplicated
Suggestions match on ID or original referrer, so updates land on the right record instead of creating a copy.
Example workflows
Sync UserVoice suggestions and engagement data into your data warehouse for reporting
What you can sync
Move suggestions and their engagement, satisfaction, and revenue data between UserVoice and your data warehouse, databases, and SaaS tools.
From UserVoice
Suggestion title, body, and status
Forum, category, and linked Jira or VSTS work items
Vote counts, satisfaction scores, and engagement trend
Support ticket activity and revenue impact
To UserVoice
New suggestions with submitter name and forum
Suggestion title, body, and forum updates
Category, status, and internal status labels
Status update notes and voter details
How it works
Connect UserVoice with your account subdomain and an API key. Polytomic reads and writes suggestions, syncing engagement, satisfaction, and revenue data along with every record.
Suggestions are matched by ID or by their original referrer, so updates land on existing records instead of creating duplicates. UserVoice's request limits are respected automatically, with syncs retrying instead of failing when the account is busy.
- Suggestions read using cursor-based pagination across your UserVoice account
- Engagement, satisfaction, and revenue metrics included with every suggestion synced
- New suggestions created with submitter name, email, and forum details
- Existing suggestions matched by ID or original referrer, not duplicated
- Suggestion body, title, and forum assignment kept current on update
- UserVoice's request limits respected automatically during large syncs
How to set up
UserVoice connects with your account subdomain and an API key generated in UserVoice's admin settings. The key needs access to read and manage suggestions.
How to get connected
- 1In UserVoice, generate an admin API key with access to suggestions
- 2In Polytomic, go to Connections, click Add connection, and select UserVoice
- 3Enter your UserVoice subdomain and API key, then click Save
Frequently asked questions
Why teams choose Polytomic
No engineering required
Set up and manage syncs without writing code.
Flexible data modeling
Use SQL to define exactly what data gets synced.
Handles scale automatically
Supports large datasets with incremental syncs and bulk APIs.
Start syncing your data with UserVoice in minutes
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